LegalPrivacyPlain language

The fine print,in plain view.

Every agreement and policy for HEAL, written to be read — 17 documents, each with a plain-words summary up top. All are drafts pending review by qualified counsel.

We never sell member data

Not to treatment centers, advertisers or data brokers. Not even aggregated.

Your writing is sealed

Workbook answers and check-in notes are encrypted, and staff tools can’t open them.

Peer support, not care

HEAL is a community — not medical advice, therapy, or an emergency service.

Leave any time

Export or delete your account and data whenever you choose.

Start here

The 5 that matter most

You agree to these when you join. Each one opens with a short summary in plain words.

Agreements

The terms for using HEAL, the extra terms for hosts, helpers and listed providers, and the optional shop and Supporter terms.

8 documents

Privacy & data

What we collect, who processes it, and how to see, export or delete it.

5 documents

Safety, access & security

Health and emergency limits, accessibility, security and how we answer outside requests.

4 documents

Who to write to

Every inbox is read by a person. Pick the one that fits and we’ll route it from there.

None of these inboxes are monitored for emergencies. If you’re in danger, call 911. In a crisis, call or text 988.

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