SafetyCommunity rules
Safe by design,human by choice.
Community rules
Six rules,no exceptions.
Lead with kindness
No harassment, shaming, bullying or discrimination. Disagree gently; everyone here is working on something.
What’s shared here stays here
Never share someone’s story, identity, location or contact details. No recording or screenshots of meetings.
No selling or solicitation
No recruiting for treatment centers or sober homes, no referral deals, no products, no MLMs. This one is strictly enforced.
Experience, not advice
Share what worked for you, but no medical, medication, detox or legal directions. Those belong with professionals.
No predatory behavior
No romantic or financial pursuit of vulnerable members, no doxxing, no spam or scams.
Point toward real help
If someone may be in danger, encourage them to call 988 or 911 and report it so a person on our team can look.
Reporting & moderation
See something?Say something.
Moderators can hide content, warn, remove someone from a meeting, or suspend an account. Decisions can be appealed by emailing support@teleheal.com.
- Someone may be in danger
- Sharing someone’s private info
- Unsafe advice (medical, legal)
- Harassment or bullying
- Treatment-center solicitation or sales
- Spam or scam
- Something else
Privacy
Your story isyours to tell.
Pseudonymous by default
Use any name you like and a non-photo avatar.
Private by default
Meeting attendance, help needs and workbook entries are never public.
No sensitive push previews
Notifications never include workbook prompts or meeting participation.
No data sales, ever
And no ads targeted at people because they’re struggling.
What HEAL is not
HEAL isn’t a sponsor, clinician, therapist, crisis line or emergency monitoring service, and it doesn’t replace professional judgment. Peer support works best alongside qualified care — and when something is urgent, the right move is always to call for help.