General support
Trouble signing in, a question about meetings or the workbook, or feedback on how HEAL works.
A safety concern
Something that worried you on HEAL. For anything inside the app, the Report button is fastest — it goes straight to moderators.
Provider vetting
Questions about our standard or a listing, or a correction to a provider’s details. Listings can’t be bought or sponsored.
Press & media
Interviews, background on HEAL and how it grew out of the Fighting Addiction Together community.
Send a message
Write to usin your own words.
When we’ll reply
We aim to reply by email as soon as a person on the team can. This inbox isn’t watched around the clock, so nights, weekends and holidays can take longer.
Reporting something in the app?
Use Report on the meeting, help request or profile. It reaches the moderation queue directly and doesn’t expose anything publicly.
Can’t wait for an email?
These linesanswer now.
FreePeer-ledReal people
Prefer to talk with people who get it?
Members can join live, human-hosted meetings — free, with a pseudonym and no camera.